What are the lessons to learn from our big losses or setbacks? When we’re informed of some really bad news what’s the way to get back into control so we can handle the damage? It’s hard to concentrate on these important questions when we’re at ground zero. What doesn’t change is the fact the sooner we can compose ourselves, the better off we are. Once we get through the initial ground zero it’s time to take some quiet time to settle down and think through what happened. ‘Knee-jerk’ reactions to bad random events usually make matters worse. Taking time to learn from what just went down can be of enormous help as we move forward. Big losses or setbacks inflict pain, that’s true. But the event will pass and the more we learn from it the better our future.